Once pre-ordered album is released, it will take 3-5 business days from South Korea to our warehouse in the U.S. Then we will arrange a shipment within 24 hours.
If your order contains any pre-order items, the order will be held until all pre-order items are available to ship. If you would like to receive the items in stock first, please kindly create the order separately.
1. Unreleased Photocard: 1 out of 5 (Random)
2. Purchase of two album set: 3 out of 5 (Random)
3. Purchase of two album set + Weverse album:
3 out of 5 (Random) + Bookmark Set + Unreleased Group Photocard
If you purchase multiple albums in the same order number, you won't get duplicates.
[NOT CUTE Ver.]
- CLEAR POUCH: 1ea ‧ W235 H170
- CLEAR POUCH INNER SHEET: 1ea ‧ W225 H165
- PRODUCT INFORMATION INSERT: 1ea ‧ W150 H32
- PHOTOBOOK (Adhesive Binding Type): 1ea ‧ W150 H210 / 90p
- MINI BOOK: 1ea ‧ W100 H140 / 16p
- POSTCARD: 1ea ‧ W170 H115
- CD-R: 1ea ‧ W120 H120
- CD-R HOLDER: 1ea ‧ W125 H125
- PACKAGE BOOKMARK: 1ea ‧ W85 H120 (Spread Size)
- DECO STICKER: 1ea ‧ W120 H170
- SUGAR PACKET STICKER: 1ea ‧ W48 H32
- POSTER: 1ea ‧ W420 H297
- ID PHOTO SET: 5ea set ‧ W105 H80
- PHOTOCARD A: 1ea of 5ea ‧ W54 H86
- PHOTOCARD B: 1ea of 5ea ‧ W54 H86
[NOT MY NAME Ver.]
- CLEAR POUCH: 1ea ‧ W235 H170
- CLEAR POUCH INNER SHEET: 1ea ‧ W225 H165
- PRODUCT INFORMATION INSERT: 1ea ‧ W150 H32
- UNIT PHOTOBOOK A: 1ea ‧ W140 H200 / 48p
- UNIT PHOTOBOOK B: 1ea ‧ W140 H200 / 32p
- GROUP PHOTOBOOK: 1ea ‧ W150 H210 / 16p
- MINI BOOK: 1ea ‧ W100 H140 / 16p
- POSTCARD: 1ea ‧ W170 H115
- CD-R: 1ea ‧ W120 H120
- CD-R HOLDER: 1ea ‧ W125 H125
- PACKAGE BOOKMARK: 1ea ‧ W85 H120 (Spread Size)
- DECO STICKER: 1ea ‧ W120 H170
- BUMPER STICKER: 1ea ‧ W130 H40
- POSTER: 1ea ‧ W420 H297
- ID PHOTO SET: 5ea set ‧ W80 H105
- PHOTOCARD A: 1ea of 5ea ‧ W54 H86
- PHOTOCARD B: 1ea of 5ea ‧ W54 H86
INSTANT PHOTO: 1ea of 200ea ‧ Limited ‧ First Print Only

All orders are normally processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. The processing time can be affected by order volumes and it can take up to 3 business days to process.
For pre-orders, our order processing will be started once we receive the newly released products from South Korea and it will take up to 5-7 business days from the release date.
If an order contains any pre-order items, the order will be held until all pre-order items are available to ship. If you would like to receive the items in stock first, please kindly create the order separately.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopend, and in its original packaging. Please note that returns will need to be sent to the following address:
Kpop Online Store USA, 4 W Palisade Ave #1161 Englewood, NJ 07631
Shipping costs for all return will be the customer's responsibility unless returning/exchange due to wrong delivery (wrong items or missing items) or defect.
You can always contact us for any return question at info@kpoponlinestoreusa.com.