1. Unreleased Polaroid Photocard: 1 out of 5 (Random)
2. Purchase of three album set: Photocards for All members (5 EA) + Group (1 EA)
[KNIGHT ver.]
CD
Photobook: 100P
Lyric Book: 16P
Sticker
Poster
Postcard
Photocard: 1 out of 5 (Random)
License Card: 1 out of 5 (Random)
[SAVIOR ver.]
CD & CD Envelope
Book Frame
Photobook: 148P
Lyric Book: 20P
Postcard
Photocard: 1 out of 5 (Random)
Ice Piece Card: 1 out of 5 (Random)
Sticker
Poster
[LOVER ver.]
CD & CD Envelope
Outbox
Photobook: 64P
Lyric Book: 16P
Postcard
Photocard: 1 out of 5 (Random)
Heart Card: 1 out of 5 (Random)
Confetti Board
Photostrip
Sticker
Poster
All orders are normally processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. The processing time can be affected by order volumes and it can take up to 3 business days to process.
For pre-orders, our order processing will be started once we receive the newly released products from South Korea and it will take up to 5-7 business days from the release date.
If an order contains any pre-order items, the order will be held until all pre-order items are available to ship. If you would like to receive the items in stock first, please kindly create the order separately.
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopend, and in its original packaging. Please note that returns will need to be sent to the following address:
Kpop Online Store USA, 4 W Palisade Ave #1161 Englewood, NJ 07631
Shipping costs for all return will be the customer's responsibility unless returning/exchange due to wrong delivery (wrong items or missing items) or defect.
You can always contact us for any return question at info@kpoponlinestoreusa.com.